My Resume
Customer service is in my nature.
Get the joke?
But in all seriousness, check out my resume and video below. If you have any questions about my resume, contact me.
Resume Overview
Kansas State University - College of Veterinary Medicine — Manhattan, KS
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- July 2022 — Present
- IT Support Specialist II
- Responsibilities:
- Triaging onsite/remote tickets throughout the College of Veterinary Medicine; maintaining documentation
- Managing and installing line-of-business software; administering servers and Active Directory
- Repairing student devices as part of Student Laptop Initiative; prepping iPads with line-of-business software; troubleshooting pagers and paging system
- Providing support for VetStar and Instinct EMRs
Network Computer Solutions — Manhattan, KS
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- June 2020 — July 2022
- IT Technician
- Responsibilities:
- Providing helpdesk support to clients via email, phone, and onsite
- Installation of equipment; including but not limited to servers, desktops, and printers
- Desktop and laptop repair
REDI Systems — Manhattan, KS
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- January 2020 — May 2020
- IT Support Specialist II
- Responsibilities:
- Providing helpdesk support to clients via email, phone, and onsite
- Supporting security systems & cameras, door access control
SPS Companies — Manhattan, KS
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- October 2019 — December 2019
- IT Support Specialist II
- Responsibilities:
- Providing helpdesk support to clients via email, phone, and onsite
- Learning IT