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My Resume

Customer service is in my nature.

A picture of Michael Sterling in nature.
Michael Sterling at Konza Prairie — 2022

Get the joke?

But in all seriousness, check out my resume and video below. If you have any questions about my resume, contact me.

Resume Overview

Kansas State University - College of Veterinary Medicine — Manhattan, KS

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  • July 2022 — Present
  • IT Support Specialist II
  • Responsibilities:
  • Triaging onsite/remote tickets throughout the College of Veterinary Medicine; maintaining documentation
  • Managing and installing line-of-business software; administering servers and Active Directory
  • Repairing student devices as part of Student Laptop Initiative; prepping iPads with line-of-business software; troubleshooting pagers and paging system
  • Providing support for VetStar and Instinct EMRs

Network Computer Solutions — Manhattan, KS

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  • June 2020 — July 2022
  • IT Technician
  • Responsibilities:
  • Providing helpdesk support to clients via email, phone, and onsite
  • Installation of equipment; including but not limited to servers, desktops, and printers
  • Desktop and laptop repair

REDI Systems — Manhattan, KS

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  • January 2020 — May 2020
  • IT Support Specialist II
  • Responsibilities:
  • Providing helpdesk support to clients via email, phone, and onsite
  • Supporting security systems & cameras, door access control

SPS Companies — Manhattan, KS

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  • October 2019 — December 2019
  • IT Support Specialist II
  • Responsibilities:
  • Providing helpdesk support to clients via email, phone, and onsite
  • Learning IT

Interested?

Hire me.